Privacy Policy
Effective Date: July 26, 2025
By accessing or using PULSEPREP, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Platform.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Contact Number
- Educational Institution
- Payment Information
- Login Credentials
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Click Activity
- Referral URLs
Optional Information
- Profile Picture
- Display Name
- Academic Performance
- Progress Data
Referral Program Data
- Referral Codes
- Referred Users Info
- Rewards History
- Transaction Status
2. How We Use Your Information
We may use your information for the following purposes:
- To create and manage your account;
- To provide educational services, practice questions, and exam simulations;
- To process payments and subscriptions;
- To personalize learning recommendations;
- To communicate important updates, promotions, or changes;
- To improve website functionality and user experience;
- To detect and prevent fraudulent or unauthorized activities;
- To administer our referral program, including tracking referrals, calculating rewards, and preventing abuse;
- To monitor examination integrity through anti-cheating technologies (tab switching detection, session monitoring);
- To comply with legal obligations.
3. How We Share Your Information
Your Data is Protected
We do not sell your personal information to third parties. We may share your data only in the following cases:
- Service Providers: Payment processors, hosting providers, email service providers, and analytics tools to operate the Platform;
- Referral Program Participants: Limited information (such as referral status and reward eligibility) may be shared with users who referred you or whom you referred;
- Legal Compliance: If required by law, court order, or government request;
- Business Transfers: If PULSEPREP is merged, acquired, or sold;
- With Your Consent: If you explicitly agree to share your data for a specific purpose.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in;
- Remember your preferences;
- Analyze usage patterns;
- Track referral program participation and rewards;
- Monitor examination integrity during mock tests;
- Improve services.
You can disable cookies in your browser settings, but some features may not function properly without them.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (HTTPS/SSL);
- Secure password hashing;
- Restricted access to personal data;
- Session monitoring and anti-cheating protections during examinations;
- Regular security audits.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as:
- Your account is active;
- Necessary to provide services;
- Required to maintain referral program integrity and rewards history;
- Required by law.
Upon request, we will delete or anonymize your personal data, unless retention is required for legal, security, or operational purposes. Note that referral program data may be retained to ensure proper reward distribution and prevent fraud.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information;
- Request a copy of your data;
- View your referral program activity and associated rewards;
- Withdraw consent for marketing communications;
- Lodge a complaint with a data protection authority in Pakistan.
Requests can be sent to support@pulseprep.net
8. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.
9. Children's Privacy
PULSEPREP is not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware that we have collected information from a minor, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to this page with an updated "Effective Date." Continued use of the Platform after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
support@pulseprep.net